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#Davao - CSR Local Account - 1 Day Hiring Process

PHP 18,000 - 20,000 per month

Caldwell Communications

RLG Building, Bucana, Davao City, Davao del Sur
Total vacancies for this job title : Over 50
Posted on : February 19, 2020
Job ID : 347605


Job Description:
• Answer participant questions, as well as talk to participants to achieve full understanding of what critical information are being asked.
• Monitor Call Tracking for responses from administrative group so call returns are done in a timely path.
• Follow-up with clients within a 24-hour period in regards to the initial phone call. Even if it is to just touch base and let customer know inquiry is still being investigated.
• Cross sell value added services or products offered by the company
• Provide steady, superior service to every customer by making use of all available programs and resources
• Implement customer service programs when recommended.
• Measure and match up service levels when needed.

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