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NEZDA Technologies, Inc.

We need 100 Customer Service Representative for VOICE and NON-VOICE Account

NEZDA Technologies, Inc.

With business certificates
Established in 2014 | 201-500 employees
Cebu City, Cebu
Total vacancies for this job title : Over 100
Posted on : February 07, 2020
Job ID : 351232

Video Profile


We need 100 Customer Service Representative for VOICE and NON-VOICE ACCOUNT
Job Desciption
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Identify and assess customers' needs to achieve satisfaction
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
TRAVEL EXPERT ACCOUNT can earn up to 24k Guaranteed for VOICE ACCOUNT
  • At least high school graduate with diploma/certificate
  • Average to excellent English communication skills
  • Computer literate and with good web navigation skills
  • Must NOT be a student/enrolled, and should have NO plans in pursuing their studies w/in 2 years
  • Willing to work full-time and in shifting schedule (No Part-time)

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