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Gaisano Grand Group of Companies

Assistant Store Operations Manager

Gaisano Grand Group of Companies

With business certificates
Established in 1987 | 501-1000 employees
Gingoog City, Misamis Oriental
Posted on : March 11, 2020
Job ID : 359239

Details

ASSISTANT STORE OPERATIONS MANAGER
 
Job Qualifications:
  • Candidate must possess at least Bachelor's/College Degree in Engineering (Industrial), Business Studies/Administration/Management, Commerce, Marketing or equivalent.
  • At least 1-4 Year(s) of working experience in the related field is required for this position.
  • Preferably Assistant Manager/Manager specialized in Sales - Retail/General or equivalent.
  • With working knowledge in Microsoft Word, Excel and Power Point
  • Excellent customer orientation
  • Proactive and results driven
  • Very good leadership and coordinating skills
  • Good oral and written communications
  • To be assigned in Gingoog City
Job Description:
  • Assists the Department Store Operations Manager in the management of the full operations of the entire department store.
  • Coordinates with the Dept. Store Facilities Supervisor on issues and concerns raised regarding the condition of the store facilities, during the Opening and Closing Clearing procedures for immediate action; reports status to the Dept. Store Operations Manager
  • Alternates with the Dept. Store Operations Manager for the Opening and Closing of the Dept. Store; acts as the Key Custodian for the dept. store.
  • Assists the Dept. Store Operations Manager in the daily monitoring of the sales performance of the departments and in the management and coordination of all the activities of the department store units.
  • Assists the Department Store Operations Manager in ensuring excellence in customer service delivery and customer retention. 
  • Handles customer complaints, requests, queries and comments elevated by the Customer Service Supervisor and seeks approval for immediate decisions and actions taken beyond limits of authority.    
  • Assists in the planning & coordination of the layout and design of displays in the store, accessories and other marketing collaterals; coordinates with the Dept. Store Merchandising Supervisor on same on a daily basis.
  • Randomly checks and monitors the effectiveness of the displays and the general response of the customers to the displays; gives feedback to the Dept. Store Merchandising Supervisor for immediate action.
  • Discusses with the Department Store Supervisor (per floor) and the respective department heads their issues and concerns regarding the displays, accessories and marketing collaterals and raises the issues and concerns  that need decisions beyond existing limits of authority with the Dept. Store Operations Manager.
  • Assists the Dept. Store Operations Manager in ensuring the maintenance and availability of stock in the selling area at all times.
  • Coordinates with the Department Store Warehouse Supervisor and/or Dept. Store Warehouse Manager all issues and concerns regarding stock availability in the selling area for immediate action and resolution.


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