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Business Development / Sales Manager (BPO)


With business certificates
Established in 2008 | 1001-5000 employees
FPN EPIC Centre, A. S. Fortuna St, Bakilid, Mandaue City, Cebu
Total vacancies for this job title : 4
Posted on : November 20, 2020
Job ID : 364735

Video Profile


FWD BPO is a Business Process Outsourcing (BPO) company situated in Mandaue City, Philippines. We partner with businesses from various industries such as Transport, Health and Beauty, Food, Retail, and Finance, supporting Australia, North America, UK, and Asia Pacific.
With our people and our technology, we offer convenient, cost-effective, and customized solutions developed to increase sales and drive customer engagement. These solutions include:
    * Outbound and Inbound Sales
    * Customer Care
    * Technical Support
    * Back Office Support
    * Lead Generation,
    * Website and Application Development
As a driver of growth, we aim to give a fresh take on what the BPO industry is all about  that it allows you to do more with your time, resources, and with your career or business as a whole.
Our people is our greatest asset.
And here at FWD, we are always looking for highly-motivated and awesome individuals to add to our existing pool of agent and non-agent talent. We cater to college undergrads, fresh graduates, career shifters, and anyone who’s looking for a better career landscape.
Here’s just an overview of what to expect once you are a part of our team:
1. Competitive Salary Package
2. Convenient Location
3. Fun Company Culture
4. Guaranteed Career Growth
5. Easy and Fun Environment
Apply now and be a part of our journey towards success.
Business Development Manager 
Day Shift & Mid Shifts Available!
Job Requirement:
  • Must be a graduate of any Bachelor’s Degree course
  • 2-3 years’ experience in Business Development management
  • Preferably with experience working in a BPO setting.
  • Open to working in shifting schedules.
Job Description:
  • Prospect for potential new clients and turn this into increased business.
  • Cold call potential clients and ensure a robust pipeline of opportunities.
  • Receive inbound calls/inquiries from interested potential clients.
  • Speak with potential clients by growing, maintaining, and leveraging your network.
  • Identify potential clients, and the decision makers within the client organization.
  • Research and build relationships with new clients.
  • Set up meetings between client decision makers and company’s top management.
  • Prepare high impact introductory and customized emails and proposals, high quality and country / region specific proposals.
  • Conduct high level and sophisticated 'business speak' and negotiations.
  • Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
  • Participate in pricing the products/packages/proposals.
  • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
  • Use a variety of styles to persuade or negotiate appropriately.
  • Present an image that mirrors that of the client.
  • Client Retention
    • Present new offers, proposals, products and services to enhance existing relationships.
    • Work with internal colleagues to meet customer needs.
    • Arrange and participate in internal and external client debriefs.
  • Business Development Planning
    • Present to and consult with mid and senior level management on business trends with a view to developing new offers, product packages, and distribution channels.
    • Identify opportunities for distribution channels that will lead to an increase in sales.
    • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
  • Management and Research
    • Conduct in-country research on markets, trends (google)
    • Submit weekly progress reports and ensure data is accurate.
    • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
    • Forecast sales targets and ensure they are met and exceeded.
    • Track and record activity on accounts and help to close deals to meet these targets.
    • Work with marketing staff to ensure that prerequisites are fulfilled within a timely manner.
    • Ensure all team members represent the company in the best light.
    • Present business development training and mentoring to business developers and other internal staff.
    • Research and develop a thorough understanding of the company’s profile, people and capabilities.
    • Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

How to Apply

Ready to move FORWARD with us? Apply now!
For interested applicants, our Recruitment Window is open from 9: 00 AM to 5:00 PM, Monday-Friday.
For inquiries or concerns, contact Recruitment through these numbers: 
0922-738-4122 / 0977-206-7037 
Or just message us through [email protected].
To learn more about our company please visit our website at or
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