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InnoVAte.Ly, OPC.

InnoVAtely (by The Global Sourcing Group) is Urgently Hiring for Team Leader!

InnoVAte.Ly, OPC.

With business certificates
Established in 2012 | 11-50 employees
6th Floor JDN Square Residential Suites And IT Center, P. Remedios St., Mandaue City, Cebu
Posted on : October 08, 2020
Job ID : 365424

Details

InnoVAtely Cebu (by The Global Sourcing Group) is a US-based Outsourcing Company working for New York based clients. We provide highly skillful, competent Virtual Assistants that does administrative tasks which includes phone calls, texts, emails and data entry.
 
Apply now and be a part of our growing team and enjoy competitive compensation package, HMO upon hire and fixed Sat/Sun off!
 
Qualifications:
  • Must have excellent oral and written communications skills
  • Must have strong interpersonal skills
  • Must be Customer Oriented
  • At least 6months relevant supervisory experience in a BPO environment
  • Proficient in writing reports and business correspondenc
  • Proven leadership skills and functional knowledge in business process outsourcing
Key Roles and Responsibilites:
  • Provide leadership  and coaching to a team of Virtual Assistants
  • Communicates relevant information to the team on a timely basis
  • Conveys information clearly and effectively both written and verbal
  • Provides feedback to staff, managers and colleagues
  • Motivates and reinforces teamwork
  • Solicits the inputs and involvement of others
  • Develops rapport and trust
  • Customer Oriented
  • Maintains an in depth knowledge of account/s
  • Ensures delivery of service


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