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Tech Mahindra

Associate Manager - Quality

Tech Mahindra

With business certificates
Established in 2011 | 501-1000 employees
IT Park, Cebu City, Cebu
Total vacancies for this job title : 1
Posted on : October 07, 2020
Job ID : 365458

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Details

ASSOCIATE MANAGER - QUALITY
 
Roles and Responsibilities:-
  • Analyze current situation (As-is), identify improvement opportunities and recommend measures (To-be) to re-engineer processes
  • Act as a Change Agent and work closely with Operations to optimize Customer Value in multiple client engagements
  • Should liaison with the Process Heads / Client to Identify Opportunity Areas & Prepare and Implement Improvements
  • Will be leading for both Retail & Technical Clients across multiple locations in Philippines
  • Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement
  • Ensuring Internal and External Quality metrics are being met
  • Problem solving and developing innovative solution
  • Assisting Special Projects and performing other duties as assigned
  • Driving ROI / Value Added approach
Requirements:-
  • Minimum experience of 4 years in Quality
  • Total  experience of 4 to 6 years with minimum 2 years in supervisory role
  • Candidate should be a Graduate (10+2+3) as applicable in Philippines
  • Strong engagement, communication, presentation and inter-personal skills
  • Should have good documentation skills –Word, Excel, Power Point & Visio
  • Knowledge of Lean / Six Sigma will be an added advantage
REPORTING RELATIONSHIP
  • Manager
    • Quality Manager
  • Subordinate (s)
    • QA Supervisor, Sr QA and Associate QA


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