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Universaltech Inc

Technical Customer Service. Home Based CSR. WORK from HOME

Universaltech Inc

With business certificates
Established in 2012 | 51-200 employees
Work From home, South Cotabato
Posted on : October 09, 2020
Job ID : 366894

Details

UNIVERSALTECH INCORPORATED
 
is URGENTLY HIRING for :
 
TECHNICAL CUSTOMER SERVICE. HOME BASED CSR. WORK FROM HOME
 
What's in it for you?
  • Vacation Leaves
  • Annual salary increase based on performance
  • Fun Family Environment
  • Perfect Attendance bonus
Qualifications:
  • Completed at least 2 years in college
  • Must have good English communication skills
  • Strong customer service orientation
  • At least 6 months Technical support experience in a bpo setting
  • Can start immediately
  • Willing to work on a graveyard shift
Important Qualifications:
  • Must have FAST and STABLE (not choppy) internet connection and a PC or Windows laptop.
  • Must have a separate room at home (so agent can talk all night and not worry about waking your roommates or family).
  • Please NO children crying and NO dogs barking - If you don't qualify to this please don't apply.
Responsibilities:
  • Actively listen to customers to understand their issues or concerns
  • Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue
  • Converse with clients using appropriate language
  • Identify upselling opportunities to facilitate sales of company products/services
  • Maintain an up-to-date knowledge of company products and services
  • Ensure compliance with standards established procedures for addressing client concerns
What are you waiting for?
 
Apply now and be part of something GREAT!


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