Are you in Data Mode?
CEBU
ADVERTISEMENT

Job Category

All (1144)
Others (1)

Cities

Asturias (1)
Badian (2)
Balamban (2)
Carmen (1)
Cebu City (684)
Cordova (3)
Liloan (9)
Mandaue City (237)
Naga (1)
Oslob (1)
Sogod (2)

Job Level

OJT (6)
2 to 4 Years (390)
5+ Years (73)



Delonix Marketing Corporation

Corporate Trainers for Dayshift Australian BPO company (Cebu and Dumaguete sites)

Delonix Marketing Corporation

With business certificates
Established in 2012 | 201-500 employees
Outside Cebu : Cebu City and Dumaguete City
Total vacancies for this job title : 2
Posted on : October 20, 2020
Job ID : 367099

Video Profile


Details

We’re hiring for Corporate Trainers to join our fantastic team in CEBU and/or DUMAGUETE- yes, we are looking to hire one Corporate Trainer for each site! This is for a DAYSHIFT Australian account - Saturdays and Sundays off.
 
We are in need of Corporate Trainers who will be responsible for planning and implementing training programs and curriculum for new hires to uphold a consistent standard of service and quality. The successful candidates will also be tasked to align the curriculum with organizational business goals for training and development.
 
Responsibilities:
  • Collaborate with management to identify training needs and schedule training sessions
  • Plan and implement effective training programs and curriculum for new hires to uphold a consistent standard of service and quality which covers but is not limited to:
  • Company Policies and Orientation
  • Account-Specific Purposes, Regulations and Systems
  • Language and Communication Skills
  • Foundation Skills for Company and Client Culture
  • Oversee and direct seminars, workshops, individual training sessions, and lectures
  • Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training modalities
  • Implement strict adherence to the employee handbook and Training policies
  • Prepare hard copy training materials such as module summaries, videos, and presentations
  • Develop monitoring systems to ensure that all employees are performing job responsibilities according to training
  • Review employee performance and learning
  • Facilitate refresher courses to review important steps in the process and maintain quality of service
  • Coordinate and monitor schedules, costs, and equipment
  • Conduct evaluations to identify areas of improvement
  • Support and partner with Operations to transition new hires from training to the production environment, ensuring competency levels meet business needs
  • Ensure effective and consistent communication with managers, peers, and other resource groups. Including day-to-day interaction with clients
  • Participate and contribute to a continuous learning culture by maintaining engagement on change management, product & services releases, policies, processes, and procedures
Qualifications and Requirements:
  • At least 2 years of experience as a Trainer
  • Excellent English communication skills - both verbal and written
  • Preferably has experience in Training in a BPO company
  • Excellent interpersonal skills and communication with all levels of management as well as with clients
  • Impressive presentation skills
  • Organized and able to create multiple timelines, budgets, and schedules
  • Able to multitask, prioritize, and manage time efficiently
  • Excellent leadership, team building, and management skills
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
  • Experience with technologies and best practices for instructional manuals and teaching platforms
  • Strong project management skills with the ability to supervise multiple projects
  • Able to analyze problems and strategize for better solutions
Why work with Delonix Marketing Corporation?
  • Salary package with allowances & bonuses commensurate with experience
  • Legendary staff parties and social events (check our FB page)
  • We sent 30 staff to visit Australia for the year 2018 alone!
  • The company is established (7+ years in Cebu; 2+ years in Duma) and growing fast (currently 400+ staff)
  • DAYTIME shifts, NO GRAVEYARD, and no rotating schedules
  • FREE daycare center for working parents
  • Added to company HMO after 3 months
  • Awesome Referral Bonus of 5K or 1K per month per referral (depending on hiring account)
  • A Free Lunch with the CEO within your first month
  • Christmas and New Year break (for selected accounts)
  • Monthly Birthday Celebrations
  • Long-term stable position for the right person


Applications for this job are now closed.
Click here to view similar jobs.