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Continuum Global Solutions

URGENT! Customer Service Associate - Voice (Work at Home)

PHP 22,000 - 24,000 per month

Continuum Global Solutions

Established in 2019 | 501-1000 employees
Wack-Wack Greenhills, Mandaluyong, Metro Manila
Total vacancies for this job title : 8
Posted on : October 15, 2020
Job ID : 367232

Details

CUSTOMER SERVICE ASSOCIATE
 
Do you have at least 1 year of call center experience a strong command of the English language?  We are hiring Customer Service Associates located in Mandaluyong to answer inbound calls and provide customer support in a remote/home office environment. You MUST have strong English verbal skills and a customer focused personality.  You will need high speed internet access with the ability to create a WIRED connection - we provide equipment, virtual paid training, competitive wages, benefits, and more!
 
Interested? Apply Now to Speak with a Recruiter!
 
RESPONSIBILITIES:
  • Responds to telephone inquiries from customers using standard scripts and procedures
  • Gathers information, researches concerns, and provides resolution
  • Informs customers about available services and assesses customer needs
  • Prepares standard reports to track workload, response time and quality of input
PERKS & BENEFITS:
  • Up to 23,900 PHP/bi-weekly (40 hour week)
  • Stable Full-Time Employment & Overtime
  • Paid, Virtual Training
  • Insurance & Other Company Benefits
  • Fun, Healthy Work Environment
REQUIREMENTS:
  • 1 Year of Call Center Experience
  • Advanced English Speaking  Skills
  • Broadband Internet Access (at least 10 MBps)
  • High School Graduate
  • Basic Computer Skills
  • Customer–Focused Personality

How to Apply

We are currently accepting all applicants and conducting all interviews virtually. Please submit your application online and a member of our recruitment team will follow-up via email! 

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