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Concentrix CVG Philippines, Inc.

Join our Technical Account! | Concentrix J Centre Mall Cebu

Concentrix CVG Philippines, Inc.

With business certificates
Established in 1983 | 10,000+ employees
2/F J Centre Mall, AS Fortuna St., Bakilid, Mandaue City, Cebu
Total vacancies for this job title : Over 100
Posted on : December 03, 2020
Job ID : 367295

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Details

Join our Technical Account! | Concentrix J Centre Mall Cebu
 
Job Description:
 
You are taking the next step to joining a company that is fanatical about their staff and clients. An organization that is tenacious in the pursuit of excellence and of high-quality service. You are joining a team that is not afraid to be bold and disruptive in the marketplace.
 
It’s time to shake things up! Join Concentrix as a Technical Support Representative!
 
As a Technical Support Representative, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;
  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
  • At least high school graduate
  • Experience of at least six months in the BPO industry are preferred
  • Excellent English communication skills
  • Working knowledge on computers
  • Good customer service, multi-tasking and problem-solving skills
  • Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Representative:
  • Paid training
  • Benefits after 6 months
  • Career pathing and Advancement opportunities
  • Competitive salary
  • Monthly performance incentives


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