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Concentrix CVG Philippines, Inc.

Join us in Concentrix and BE the Difference of the world’s best brands! | CSR

Concentrix CVG Philippines, Inc.

With business certificates
Established in 1983 | 10,000+ employees
G/F The Link building, IT Park, Lahug, Cebu City, Cebu
Total vacancies for this job title : Over 100
Posted on : December 03, 2020
Job ID : 367297

Video Profile


Details

Company Overview
 
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
 
Join us in Concentrix and BE the Difference of the world’s best brands! | CSR
 
Job Description:
 
As a Customer Service Representative, you will deliver support to the customers and clients of the world’s biggest and best brands. You will also be responsible for;
  • Answering incoming calls from customers 
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilize various Concentrix and client-based tools and applications for customer management and servicing 
  • Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
  • At least high school graduate 
  • Experience of at least six months in the BPO industry are preferred; applicants without work experience are also welcome to apply
  • Excellent English communication skills
  • Working knowledge on computers 
  • Good customer service, multi-tasking and problem-solving skills
  • Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Customer Service Representative:
  • Paid training
  • Benefits after 6 months
  • Career pathing and Advancement opportunities
  • Competitive salary
  • Monthly performance incentives


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