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Accenture

Subject Matter Expert (For pooling)

Accenture

With business certificates
Established in 1989 | 5001-10,000 employees
Outside Negros Occidental : 16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Apas, Cebu City, Cebu
Posted on : October 23, 2020
Job ID : 367607

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Details

Be You, Lead the New at Accenture.
Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world.
 
What are some of the benefits available for Accenture employees?
 
We offer our people a “Total Rewards” package that includes competitive and performance-based compensation, professional development opportunities and market-relevant benefits that go beyond the basic salary.
 
What we offer:
  • Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
  • Expanded maternity leave up to 120 days*
  • Expanded paternity leave up to 30 days*
  • Employee Stock Purchase Plan
  • Loyalty and Christmas Gift
  • Inclusion and Diversity Benefits
  • Night Differential
  • Allowances
  • Car and Housing Plan
  • Company-sponsored trainings, upskilling, and certification
  • Flexible Working Arrangements
  • Healthy and Encouraging Work Environment
*Terms and conditions apply
 
SUBJECT MATTER EXPERT (For pooling)
 
Qualifications
  • Graduate of any Bachelor’s degree preferably with experience
  • Undergraduates with required relevant work experience are welcome to apply
  • At least 3 years relevant work experience
  • Preferably with at least 1 year supervisory experience
  • Strong problem-solving, multi-tasking and analytical skills
  • Good English communication skills
  • Willing work on a shifting schedule and on holidays as needed
Responsibilities
  • Execute repeatable core business processes and/or technical transactions with a focus on efficiency, first-time quality and overall continuous process improvement
  • Perform customer request/problem identification and follow defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly
  • Maintain high customer satisfaction ratings by processing transactions accurately
  • Identify all risks associated with execution of the assigned tasks within the business process and understands the security requirements linked to the business process.
  • Administer transactions according to the security requirements in order to mitigate risks
  • Perform core business process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions to deliver business outcomes committed to in the service level agreement
  • Apply understanding of assigned business process to identify gaps and propose continuous improvement measures.
 
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!  
 
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
 
Who we are?
 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
 
For more information about Accenture Careers in Cebu, visit our website at careers.accenture.com/cebu.


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