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24-7 Intouch

Apply For A Work From Home Customer Service Representative! Up to 23k! Cebu Based

24-7 Intouch

Established in 2000 | 501-1000 employees
Work From Home, Cebu
Posted on : November 23, 2020
Job ID : 368064

Video Profile


Apply For A Work From Home Customer Service Representative! Up to 23k! Cebu Based!
24-7 Intouch has over 17 years of experience delivering innovative contact center support for global Fortune 500 companies. We are on of the fastest growing BPO companies in the world, with 13 amazing, employee-centric campuses. We're obsessed with providing remarkable contact center solutions to the world's most innovative brands.
The 24-7 Intouch culture fosters personal and professional growth. If you have drive, dedication, and a desire to grow personally and professionally, you've come to the right place. We take pride in the diversity of our people, and the unique skills and insights each person brings to 24-7 Intouch. We know our goals are not achieved by a single individual, but by the success of a high performing-team with diverse backgrounds and personal experiences.
  • With at least 6 months of CSR exp
  • At least HS graduate
  • Must have at least good communication skills
  • Must be amenable to work in shifts and holidays
  • Must have a 15mbps Internet Connection
  • Located at Cebu City only
  • Can start ASAP
Critical Skills
  • Preferrably with at least one-year customer service experience in a contact center.
  • Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the client’s specific needs and provide information in a positive manner.
  • Ability to effectively probe clients to obtain information needed to process customer requests and be an efficient  problem solver.
  • Strong customer service, analytical and decision making skills.
  • Ability to work in a fast-paced, hectic, changing environment.
  • Ability to operate a phone system, personal computer.
  • Ability to adhere to all organizational policies and procedures.
  • Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays.
  • Ability to perform basic mathematical functions.
Why work in 24-7 Intouch?
  • Up to 23K package
  • Pioneer Account
  • HMO on 31st day
  • Fun Working Environment

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