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AtoX Business Solutions, Inc.

Salesforce Administrator

AtoX Business Solutions, Inc.

With business certificates
Established in 2016 | 11-50 employees
Cebu City, Cebu
Total vacancies for this job title : 1
Posted on : December 03, 2020
Job ID : 368296

Details

Our client is searching for a high-energy, self-motivated Salesforce Administrator to join their team (satellite office in IT Park, Cebu). This individual will be a high-impact addition to the Business Operations division. This individual will work collaboratively with Leadership, Division Managers and individual systems users to drive strategic, operational, and organizational improvements across the company. 
 
Very competitive Compensation and Benefits package awaits the successful candidate!
 
Responsibilities:
  • Drive optimization and maintenance of the Salesforce infrastructure.
  • Play a key role across divisions as a technical expert, system architect, and system manager.
  • Meet with departmental and division leaders to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment.
  • Responsible for scoping and implementing customized solutions that support business requirements and drive key business decisions.
  • Seek out opportunities to utilize Salesforce to improve processes and productivity; make recommendations to support an organization scaling at a rapid pace.
  • Work hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans).
  • Identify root causes of operational issues, resolves problems and/or recommends solutions for implementation by others.
  • Responsible for technical aspects of Salesforce, including data migrations, data governance and quality, systems integrations, third party applications, and AppExchange products .
  • Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
  • Provide technical assistance and end-user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
  • Work with business users and Business Operations management to identify, prioritize and document requirements for system enhancements and workflow improvements .
  • Work with business units to plan for new projects and events, including capacity planning, monitoring, configuration, security, metrics, reporting and recovery, and migration strategies.
  • Research and assess future technology options to support technology growth and maturity.
Qualifications:
  • Graduate of a Bachelor's Degree
  • Demonstrated understanding of Salesforce platform from Sales Cloud, Force.com, Lightning, and API integration with CRM platforms.
  • Strong analytical skills and detail oriented.
  • Experience with Salesforce Service Cloud.
  • Customizing Standard Objects and creating Custom Objects.
  • Customizing object page layouts and profile-based layout assignment.
  • Implement automated unit testing framework as required.
  • Develop, maintain, troubleshoot, enhance and document components developed by self and others as per the requirements and detailed design.
  • Experience with Apex, Visualforce, Java, HTML, JavaScript, REST, SOAP.
  • Solid understanding of data structures, data modeling, and database schemas
  • Demonstrated ability to effectively communicate technical issues and resolve problems.
  • Team player who is also able to work independently with little supervision.


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