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URGENT HIRING: Customer Service Associates / Technical Support Representatives

1 Year or Less

Open to Work From Home

Established in 2014
51-200 Employees

8F Skyrise 3 Bldg., Jose Maria Del Mar Street, Apas, Cebu City, Cebu

Total vacancies for this job title : Over 10

Posted on: March 04, 2021

Job ID: 371927

Details


APPLY NOW and be a part of a growing team – we are looking for EXPERIENCED CUSTOMER SERVICE / TECHNICAL SUPPORT REPRESENTATIVES
 
Citius Solutions Corporation is a well-established solutions company led by professionals with 60 years of BPO experience combined. With a vanguard of the best of the Filipino values, we provide services that are   executed with   integrity and   importance.  And, through our far-reaching experience in the fields of customer service, project management, telemarketing, information technology and administrative work – we can definitely employ customized solutions best fitted for your industry.
 
From management to operations, every person pivotal to the success of each process will be well-trained and be multifaceted thus ready to adapt to the ever-changing needs of your business. Our people are university-educated, with English fluency and have the keenest interest to give professional service through disciplined methods.
 
We are currently looking for dynamic individuals to fill-in the position of CUSTOMER SERVICE ASSOCIATES / TECHNICAL SUPPORT REPRESENTATIVES with the following qualifications:
  • A high school graduate
  • Typing skills with at least 35WPM
  • Knows how to do basic computer operations
  • Has knowledge of customer service principles and practices
  • Must have at least 1 year experience w/ Customer Service/Technical Support
Responsibilities:
  • Takes phone calls from customers
  • Answers questions about the products or services
  • Answers any customer inquiry and resolves technical issues
  • Properly escalate unresolved issues to appropriate internal teams
  • Ensures customer satisfaction
 
Urgent Hiring: Get Hired Today!

How to Apply


Interested applicants may email their resume to HR@citiusph.com. Keep phone lines open for a phone interview. 

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