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TeleTech

Customer Service - Premium Healthcare Account-Bacolod

TeleTech

With business certificates
Established in 1982 | 10,000+ employees
(Bacolod) Level 2, Robinsons Cybergate Center, Araneta Avenue, Singcang-Airport, Bacolod City, Negros Occidental
Total vacancies for this job title : 10
Posted on : January 13, 2021
Job ID : 372119

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Details

TeleTech is on the searchfor Healthcare Support Representatives to proactivelycreate meaningful connectionswith our team in Bacolod City. 
 
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   
 
What you’ll need to qualify: 
  • Preferably with 2 years of call center experience 
  • Exceptional English verbal and written communication skills 
  • Handy with MS Windows and other computer applications 
  • Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude 
  • Ability to thrive in a dynamic environment 
What your typical day will consist of: 
  • Consultcustomers on products and services to provide the best solutions for their needsby a variety of communication channels that could include voice, email or chat 
  • Respond toinquiries with active listening– identifyingadditional needsand support anyupgrades in products and services 
  • Open and maintain customer accounts and information 
  • Resolvetechnical issues with patience and understanding 
  • Positively participate in company events,team activities, and continuous learning 
What you'll enjoy: 
  • Competitive pay with up to P5,000 worth of e-GC shopping credits! (selected accounts) 
  • Real career growth opportunities 
  • Company-sponsored HMO with Health & Wellness programs for you and your family 
  • Educational assistance through tuition reimbursement 
  • An accessible office location at the Level 2, RobinsonsCybergateCenter,AranetaAvenue,SingcangAirport, Bacolod City 
 
Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us.  
 
TeleTech is proud to be an equal opportunity employer. TeleTech embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on teletechjobs.com.  
 
For more information about TeleTech, search #ExperienceTeleTech throughout social media to engage in the global conversation. 

How to Apply

Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us.  

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