The IT Manager is responsible for coordinating, planning, and leading computer-related activities in Smartsourcing.

He/She helps determine the IT needs of the company and is responsible for implementing computer systems to fulfill the business information systems requirements. The scope of the IT Manager's responsibilities includes managing computer networks and other support systems related to the company operations.

In this role, the IT Manager will analyse Smartsourcing’s current systems and assets, recommend and implement solutions and upgrades, and provide training. He/She must have extensive knowledge of network maintenance, experience coordinating with staff, and advanced industry knowledge to keep the business on the cutting edge. From day one, the IT Manager will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on the overall growth.

KNOWLEDGE & EXPERIENCE:

Bachelor's degree in Information Technology, Computer Science or a related field
Extensive experience in ICT including Mac/Windows client and server, and administrative systems, including recent technical certifications
Must have at least 2 years experience as a systems administrator using Windows 2012 Active Directory environments (or newer)
Must have a good understanding of IP networks & routing
Management training or experience is highly desirable
In-depth knowledge of administrative procedures such as budgeting, quality assurance and managing people is a distinct advantage
Specific educational ICT knowledge and expertise is beneficial
Cyber-security policy management and best practice approaches
Exposure to data processing/GDPR/PCI compliance
Experience in system and cloud administration (Azure, AWS, etc)
Ticketing system management/configuration/maintenance
Hardware/software asset management
Information Technology Service Management (ITSM) knowledge

SKILLS:

Driven by a genuine customer service ethos and able to inspire the same in others
Proven ability to develop positive relationships with a broad range of stakeholders, both internal and external to Smartsourcing
Excellent communication skills and can explain complex concepts clearly and simply
Can accept a significant level of responsibility and accountability
Well developed negotiation and influencing skills
Ability to manage and supervise people at a range of levels and have a high level of influence in their accomplishment of outcomes as required
Sound problem solving skills and the ability to implement and manage change in a clear, logical manner
Financial skills

ATTITUDES/BEHAVIOURS:

Ability to work independently and with others
Extremely organised with strong time-management skills
Role models the company's values based culture
A professional approach - integrity, maturity, ethical and honest behavior
Discreet with sensitive information
Results oriented
Client service focus
Detail oriented, analytical and inquisitive
Flexible attitude to work - prepared to do whatever is needed to achieve the required outcome

CEBU

Urgent Hiring! IT Manager w/ Life Insurance upon Regularization

Managerial / Supervisory

With Business Certificates

Established in 2016

8F Crown 7 Center, Juan Luna Avenue, Kasambagan, Cebu City, Cebu, Kasambagan, Cebu City, Cebu

Total vacancies for this job title: 2

Posted On: March 10, 2021

Job ID: 375087

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