Customer Development Officer

CUSTOMER DEVELOPMENT OFFICER

Summary 

The Customer Development Officer establishes rapport and product confidence with customers. He /She maintains good customer relationships.

Functions

• Contacts new customers and complete customer call sheets referring to customer satisfaction, suggestions for improved service, customer referrals, reorder reminder calls, and product information.

• Communicates the business brand and solicits customers' opinions and suggestions.

• Ensures that uncovered customer needs and problems are properly communicated.

• Updates knowledge of product line, prices, delivery time, various marketing promotional services, and similar data as required.

• Bookings and collections.

Qualifications

• A college graduate of any course

• Undergraduates with experience can apply

• Has Driver’s license (1, 2, 3), preferred

• Excellent customer service skills

• Good communication skills, computer literate

• Has a high sense of responsibility and integrity

• Willing to undergo training.