Deputy Manager

DEPUTY MANAGER

QUALIFICATIONS:

1. Bachelor's degree in Business or any related field.

2. Two to three years of experience in handling store operations.

3. In-dept knowledge of customer service and leadership skills

4. Strong analytical skills.

5. Function as the second-level Manager of the store.

6. Three vacant positions are available for Inditex Brands such as Stradivarius, Pull and Bear, and Bershka.

JOB DESCRIPTION

1. Customer Service

• Ensures an excellent customer experience within all the stores of the region in all areas of the business (sales floor, tills, stockrooms, etc)

• Assures customer service deployment in the stores and guarantees that all the teams follow the company standards established by the brand, leading always by example.

2. Store processes

• Supervises the different types of processes within the stores to optimize the operational performance of the brand

3. Product

• Ensures the correct image of the section when performing all the tasks of the store: window, stockroom, replenishment, etc.

4. People Management

• Evaluate the management team of the stores to detect areas of improvement and place the optimal candidate in the right position within the department.