Sales Development Representative-33K Salary + 10KSigning Bonus+as much as 45K in Monthly Incentives!

SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for a Sales Development Representative to start ASAP!

No cold calling, all calls are scheduled!

Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 14th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say “I work at Executive Boutique/Select VoiceCom and think it’s a great place to work!”.

The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You won’t regret it!

Checkout our Facebook page: www.facebook.com/selectvoicecomph

What we offer:

• Php33,000 starting salary package

• Php10,000 signing bonus

• As much as Php45,000 in monthly incentives

• On-site work setup

Enjoy the following benefits:

• Medical / Dental coverage (HMO)

• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC

• Career development

• Life insurance program

• Vacation and family leave programs

• Annual salary increase based on performance

• Quarterly team outing

• Free flowing coffee and hot chocolate

• Free weekly in-house massage

• Family atmosphere

• Cozy sleeping lounge and canteen plus entertainment area

• Great offices in IT park with outdoor private terrace overlooking Cebu City

About the account:

This leading technology platform offers a Premier Onboarding Call for its advisory board members where the Outbound Representative builds rapport by doing research to understand the member’s background and objectives.

Essential duties and responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.

• Complete 45-minute long Onboarding calls as scheduled with our advisory members as scheduled on your calendar.

• Actively engage and translate member background and growth goals into the proprietary systems to successfully onboard the new members

• Promote upsell opportunities to the member to encourage retention and increased revenue

• Manage a calendar of members to onboard, ensuring a successful and timely completion of the onboarding process and assist members with their needs

• Follow the scripts provided and take sufficient notes, track and maintain accurate member records and ensure key onboarding milestones are met using the CRM

• Quickly identify potential issues and escalate them appropriately to ensure the best possible experience for members

• Ensure a smooth transition before and after onboarding

• Attend training and team meetings when required

• Other duties and special projects as assigned

Qualifications:

• At least High School Graduate (old curriculum) or SHS Graduate (new curriculum)

• At least 1 year of recent experience in a BPO company

• Upselling or sales experience is an advantage

• Strong computer skills

• Basic business acumen to be assist in answering product and engagement related questions from advisors

• Ability to provide excellent customer service while engaging members of diverse background over the phone or email

• Excellent written and verbal communication skills

• Good understanding of B2C and B2B customer engagement

• Strong interpersonal skills

• Professional, courteous, and responsive customer service and phone skills

• Willing to work on-site

• Willing to work full-time night shift

Work Schedule: Night Shift